Returns

Simply report your return by email to info@removely.de or use our contact form. You can find all the important information about the returns process and the applicable conditions in our FAQs below. We make sure the process is straightforward!

Frequently Asked Questions

How to return products easily.
  • Contact us at info@removely.de to request a return. Returns without authorization cannot be accepted.

  • Products without original packaging, accessories, or visible damage due to improper use cannot be returned.

  • Depending on the condition of the product, return fees of 10–50% of the purchase price may apply.

  • Once your return is approved, we will send you shipping instructions. The product will be inspected upon receipt.

  • Yes, please send us photos of the damage so we can arrange a replacement.